Live model · generated weekly indicators · computed in your browser

Which indicators lead churn, by how many weeks, and which only move with it?

Company-level churn moves with dozens of market and service indicators. Ranking them by correlation puts consequences and symptoms at the top. A time-series causal discovery algorithm — PCMCI with partial-correlation tests, as used in the project — separates the indicators that lead churn from those that follow it, and estimates how much each one moves it.

Leading indicators of churn

Generating the history…

Before · rank indicators by correlation with churn

After · lagged causal graph (PCMCI)
What moves churn, and by how muchpp of churn per +1 SD, bar = estimate, tick = planted truth
raises churnlowers churnother discovered linkfalse linkplanted link, missed
1 · Candidates, in time

Every indicator at every lag

Each of the nine indicators is a candidate cause of churn at one, two or three weeks of lead. Series are detrended and standardized first, so a shared drift cannot pose as a relationship.

2 · Condition away the rest

PC step, then momentary tests

For every variable, a PC-style search keeps only lagged candidates that stay associated once the strongest other candidates are conditioned on. Each surviving link is then re-tested conditioning on both variables' parents — the MCI test — which removes links that only reflect autocorrelation or a common driver.

3 · Size the effect

From graph to decision

With the parents known, a regression of churn on them gives each lead's effect — the linear case of the outcome models (G-formula) used alongside propensity methods in the project. Business teams get a short list: which lever, how many weeks ahead, how much.